American Care Source at 5304 Windward Parkway West in Alpharetta, Georgia

Customer Reviews about American Care Source

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  The staff is very friendly. I had to wait less than 10 minutes, and I waited less than 2 minutes in the patient room before the doctor arrived. Doctor Nguyen is very friendly, and professional. I go here for everything short of open heart surgery. Wouldn't go anywhere else. Keep up the great treatment guys!
  September 29, 2017

  by Tyler Robelen
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  Fastest urgent care clinic I have ever used. But the speed doesn't mean they don't take the needed time with you. It just means you aren't waiting forever to see someone and deal with getting checked in. They had just ONE form for me to fill out, my first visit there. That was refreshing. So used to having to write the same thing 10x. I walked in, gave them my insurance info, filled out a form that was basically just name and address and 60 seconds later was called back. After temp and blood pressure, I waited literally 2 minutes for the doctor to come in. Dr. Nguyen was extremely friendly, concerned and thorough. He set me up with the meds I needed for my sinus infection and the next day I'm already feeling better. No long checkout after the doc visit either. If I can't wait for an appointment with my regular doctor, I'll be coming back here any time I need anything. Great clinic!
  May 27, 2017

  by Jeff Nibler
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  I visited this urgent care facility on 9/15/2014. The level of incompetency at this office surpasses anything I've ever experienced. Here is what happened: Sept 2014 - First visit. Receptionist doesn't photocopy my insurance and manually enters completely wrong info including my name & social security number. My insurance rejects this claim. Nov 2014 - I call them for my test results as I had heard NOTHING from them. They had told me that they would reach out when my results were back. Feb 2015 - First bill sent by medical office. 5 months of radio silence at this point. I had assumed everything was taken care of since my insurance should have covered anything. I called their billing office and the woman ended up billing the wrong insurance company. Claim denied. Again. Apr 2015 - Second bill as the claim had been denied because the employee billed the incorrect insurance agency. I call the billing company AGAIN clarifying everything. Eventually I see that my actual insurance company was billed at the end of April. May 4, 2015 - My account has been sent to collections. At this point, the medical office has already received payment even after all of their screw-ups. I fail to see why I should be further responsible for this entirely inept medical practice. Do not come here for any of your medical needs or you'll end up in a 7 month long billing battle - none of which will be your fault.
  April 04, 2017

  by Brent Jaworski

Opening hours Closed now

Tomorrow: 09:00 am — 06:00 pm

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About American Care Source in Alpharetta